Modern Generation and Fast Food - 971 Words

Article on Modern Generation and Fast Food? Fast food is the term given to food that can be prepared and served very quickly, first popularized in the 1950s in the United States. While any meal with low preparation time can be considered to be fast food, typically the term refers to food sold in arestaurant or store with preheated or precooked ingredients, and served to the customer in a packaged form for take-out/take-away. Fast food restaurants are traditionally separated by their ability to serve food via a drive-through. The term fast food was recognized in a dictionary by Merriam–Webster in 1951. Outlets may be stands or kiosks, which may provide no shelter or seating,[1] or fast food restaurants (also known as quick service†¦show more content†¦First and foremost, a child should have loving and caring parents who could provide physical, emotional, social and intellectual needs of their child. How many children have such parents today? There are thousands of children raised by foster homes or orphanages. Most of these children have never experienced the love of their mothers or fathers. In fact many a them even do not know who their parents are. These children are often deprived from many privileges and rights of a normal child. We could also see that the numbers of single parents are ever increasing due to various socio economic reasons. It is a known fact that single parents have to struggle hard to raise their children without the help of their partner and in most cases they fail to provide necessary requirements of their children, especially with respect to emoti onal factors. The security of the child is another important factor that decides whether the childhood is a happy one or not. In my country there was a civil war which spanned for thirty years and fortunately became to an end in the last year. The children who were born during these thirty years of war were raised under its dark shadows. In most families, the fathers had to join the army to fight against the terrorists. Many did not return home leaving endless problems for their families. There were frequent bomb blasts directed on civilians by theShow MoreRelatedA Mexican Restaurant1400 Words   |  6 Pagesphotograph shown in the cover page is the one that I will analyze. It shows a Chipotle restaurant, which to the average person, is just that, a regular restaurant; however, there is a purpose behind it. Being in the twenty-first century, where the modern era continues to advance, we see affect in not only our technological gadgets, but also in our restaurants. This era causes restaurants to c hange into more appealing environments. Normally, when we think of a Mexican restaurant, we assimilate it withRead MoreThe Epidemic Of Childhood Obesity Essay1053 Words   |  5 PagesEpidemic of Childhood Obesity Childhood obesity continues to increase substantially each generation, especially here in the United States. Today, children have become more lazy while eating unhealthy and in excess. This trend ultimately results in increased healthcare problems throughout their life. Childhood obesity has increased because children eat in excess, they are allowed to eat food which is unhealthy, they lack the exercise needed to maintain a healthy weight, and are permittedRead MoreFast Food Essay816 Words   |  4 Pages Obesity is a major food epidemic. This food epidemic has become so global that it is a leading death cause in America. Many Americans have vouched for a sedentary lifestyle due to their unhealthy eating habits. What they do not realize is the unhealthy food choices that they make now will affect them in the future. The food industry is a major contributor to this. The food industry is affecting the health of future generations due to how easy it is for people to access and their over consumptionRead MoreEssay on Local Food vs Globalization1326 Words   |  6 PagesFood products of giant multinational corporations such as McDonald’s have huge impacts on people’s food preference since fast food became so popular and is familiar all over the world that people’s food preference are often set by their eating experience of the fast food in their childhood. For some people, the fast-food tastes become the standards. On the other hand, more high-graded restaurants that serve local specialties with the local ingredients receive stars on the Michelin and other restaurantRead MoreEssay on McDonaldization of Society791 Words   |  4 PagesMcDonaldization of Society The way that Burger King and other fast food restaurant chains do business and markets their products to consumers is due to the change in our society to where the consumer wants the biggest, fastest, and best product they can get for their money. This change in society can be attributed to a process known as McDonaldization. Although McDonaldization can be applied to many other parts of our society, this paper will focus on its impact on Burger King and Taco Bell restaurantsRead MoreThe Dangers Of Fast Food Advertising1296 Words   |  6 PagesFast food advertisements can be found around the world, on newspapers, television, and even online. Children, teenagers, and parents have seen marketing focused on fast food. While adults may think little about such blatant advertising tactics that are solely designed to attract new customers, how are kids affected? People across the United States worry about the ever increasing obesity rates amongst children in recent years. A common explan ation is the spike in popularity of fast food. Most kidsRead MoreWhat Makes A Fast Food Restaurant?1045 Words   |  5 Pagesis where ready-to-eat food was served for travelers. Unfortunately, when the volcanoes erupted in Pompeii, the thermopoliums were destroyed. The thermopolium is often compared to the modern day fast food restaurant, due to the already prepared food and quick service. Everyone has eaten fast food in their life, but do they know the history and consequences of choosing the fast food life? White Castle, which opened in Wichita, Kansas, in 1921 is credited as the first fast food restaurant. White Castle’sRead MoreWeight On Obesity1551 Words   |  7 Pageseach threat. Each generation has risen to the challenge time and time again. Now, it’s the new age generation’s turn to do the same. Obesity is a significant problem and it must be curbed or it will crush us under its weight. As the citizens of a nation on the verge of a preventable, self imposed crisis, they must decide that enough is enough and begin exhibiting more healthy behavior as well as making better decisions with our food habits. Consequently, if this new generation is able to do thisRead MoreBusiness Comm707 Words   |  3 Pagesit comes to energy usage. The scoreboard cost 4 times more than a modern scoreboard when it comes to running it for games. And now that we are on the topic of games it can only be used for football games. It is not built to show time or score of soccer game s and track meets. So we have an inefficient, expensive and outdated scoreboard. 5.8 a. We feel that the â€Å"extreme† strategy has not been developed fully in the fast-food market. 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The Obesity Epidemic Of Obesity - 1133 Words

Obesity has always been a topic that many have had due to the increase attention it has received. Across America, there has been a lot of attention on the obesity epidemic. In America and the inner cities, more people are eating meals away from home in addition to consuming larger portions from fast food restaurants. At this rate, gaining weight is the likely outcome. High energy dense food has become convenient and affordable. Fast food is almost everywhere in America and, contributes to the growing obesity epidemic. Access to healthy foods are either expensive or have a limited access to it. For example, soda is everywhere for low costs, but coconut water is expensive or not found easily depending on the demand for it. Our environment†¦show more content†¦Another factor is the media focus on fast food and huge portions of food being served everywhere. These large portions exceeds the recommended amount of calories for the whole day. Current trends show that children consum e low amounts of fruits, vegetables, whole grains, and low-fat dairy. Although in time more activities and sports are being created, it is shown that many children spend six hours or more watching television, using their tablet/computer and phone. (Adult Obesity Facts, 2016) . Many children also consume about 172-300 kcal/day of sugar-sweetened beverages, which exceed the recommended amount. (Childhood Obesity Facts,2016)One of the key drivers of obesity is energy imbalance. More people are consuming sugar-sweetened beverages (SSB), larger portion sizes, fast food, and interacting less in physical activity. Another determinant is the convenience of energy dense food and the affordability. Most importantly, people live in an environment that is not conducive to physical activity. It is also shown that adults are not being as activate too that would lead to chronic diseases. In NYC Community Health Profile, conducted in 2015, adults in East New York have the highest rate of diabetes (New York City Community Health Profiles, 2016). In addition, 34% of adults consume one or more than twelve ounce sugary drink per day, and 81% of adults consume at least one serving of fruits and vegetables per dayShow MoreRelatedObesity : The Obesity Epidemic1509 Words   |  7 PagesThe Obesity Epidemic What is obesity? According to the Health Reference Center Academic, â€Å"Obesity is a clinical condition characterized by an excess of body fat†. Obesity causes serious and life-threatening diseases. Obesity can be calculated using the BMI or Body mass index. The higher the BMI the more obese a person is considered. More than 1 third of the population in the US is obese. Medical costs for treating obesity were estimated at $147 billion in 2008. Non-Hispanic black and Mexican AmericanRead MoreThe Obesity Epidemic Of Obesity967 Words   |  4 Pagesthe issue. 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Many don’t understand the causes of this obesity epidemic, but being educated on this topic is the best way to prevent and control this issue. A recent study from the NationRead MoreObesity : The Obesity Epidemic2984 Words   |  12 PagesThe Obesity Epidemic What is obesity? A condition characterized by the excessive accumulation and storage of fat in the body; obesity is when someone is so overweight that it is a threat to their health (â€Å"What is Obesity?†). Obesity is an increasing global health problem. Corpulence is an important matter because of the astounding magnitudes that this disease has reached in the past 30 years (â€Å"Health and Aging†). Obesity is the reason for nearly 10 percent of the national medical budget, whichRead MoreThe Obesity Epidemic Of Obesity2517 Words   |  11 Pagesof obesity in children is on the rise in America. One in three children in America is obese (Kelly). 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Kids growing up in this generation are facing frightening issues such as increased risk of heart disease, diabetesRead MoreThe Obesity Epidemic Of Obesity Essay1503 Words   |  7 PagesIntroduction Obesity is becoming an outrageous and alarming health issue in today’s society. Children are rapidly getting engulfed by this pandemic every day. According to the book Public Health 101: Health People-Healthy Populations, pandemic can be defined as, â€Å"An epidemic occurring worldwide, or over a very wide area, crossing international boundaries and affecting a large number of people† (Riegelman, Kirkwood, 2015). The World Health Organization estimates that 43 million children worldwideRead MoreObesity Epidemic : Obesity And Obesity1634 Words   |  7 Pagesfrom 7% in 1980 to nearly 18% in 2012† (cdc.gov). Subsequently, the obesity epidemic has continued to increase over the past few years in the United States. There are many different aspects that have contributed to the obesity epidemic. 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In simple terms, obesity is a disorder where the subject has increasing amounts of fat, leading to health problems in the future. This epidemic has steadily increase d in American bodies for decades and researchers have tried to find the root causes of this problem. Though there is controversy as to what is the primary cause of this rising epidemic, it is clear that there are many factors that contribute to the

Debt Evaluation Bench-Marking and Tracking

Question: Describe about the debt evaluation, bench-marking and tracking for a water debt management? Answer: Main Idea Java Net Internet Cafe is one of the upcoming internet cafes, which has tried to educating the community by offering internet and other online services. The organisation has tried to establish its brand position amid the competitors like Cafe Paradisio, Full City, Coffee Corner and Allann Bros among others, which are considered as market leader within the industry. In order to identify the competitive position of the brand amid its competitors, it is identified that the organisation has emphasised towards its benchmarking framework with an aim of enhancing its overall outcome in terms of profitability and growth (Sorensen and Jorgensen, 2010). In this particular assignment the objective is to identify the benchmark of the organisation amid the market leaders. Evidences Benchmarking Framework Benchmarking is a specific process through which an organisation may analyse as well as identify its actual position amid the competitors. In this regard, it can be also stated that through adopting best practice related principles from the other organisations, a business firm may improve its performance in the operating marketplace (Tourtier et al., 2010). In this context, more specifically it can be argued that an organisation should consider certain benchmark related factors with an aim of identifying the gaps between a start-up business and amid the industry leaders. For example, the start up cost of the JavaNet will cover the entire business process such as site innovation, making equipment, etc. According to the management of the JavaNet, the site at the 10th will modify and renovate (Refer to Appendix). Moreover, it can be also stated that through adopting proper benchmarking framework an organisation may lead its profitability and profit within the operating marketplace. Following Table shows the market analysis report of JavNet Potential Customers 2000 2005 2009 2013 Growth Rate Seniors 19425 22365 25369 28154 6% Office Workers 25750 30189 36548 39415 9% Teenagers 26433 28654 30875 33096 5% Students 15600 17548 19496 21444 4% Other 25000 25000 25000 25000 0% Apart from this, through concentrating on benchmarking framework an organisation may improve the efficiency of the business firm by enhancing business competencies as well as competitive advantages (Pethig and Schmueser, 2012). In relation to this, it can be argued that a start-up business should emphasise towards certain factors, which may ensure the successful execution of the venture, those are illustrated below: Internal Benchmarking Internal benchmarking is a specific process through which an organisation may compare the performance with the industry leader in terms of its past results. Following table demonstrates the startup cost for JavaNet Options Cost ($) Expanse $61,000 Assets $26,000 Investments $53,000 Loans $32,000 At the same time, internal benchmarking also may help a start-up business to analyse its weaknesses and opportunities in the operating marketplace (Clarke, Boden and McDonald, 2011). External Benchmarking On the contrary, external benchmarking may assist an organisation to compare certain factors such as efficiency, effectiveness, relevance, utility and sustainability among others. In this context, an organisation may analyse its financial inputs and outcomes with its competitors with the aim of identifying the cost involvement and productivity. For example, JavaNet adopted differentiation strategy in terms of achieving high competitive advantage within the coffee market. More specifically, JavaNet provides Internet Service that make their service different from other organization in coffee industry (Entrepreneur.com, 2015). At the same time, through emphasising towards external benchmarking factors a start-up business organisation can compare its planning and implementation related decision-making with the market leaders, which usually assist an organisation to enhance its business competencies amid the operating marketplace (Clarke, Boden and McDonald, 2011). Similarities and Differences between the Start-up Organisation and Industry Leader In order to highlight the similarities as well differences between the Java Net Internet Cafe and Cafe Paradiso, it is identified that profit is one of the crucial aspects where difference usually identified. In this regard, rationally it can stated that a start-up business cannot accrue extensive profit than that of its industry leader, as profit of a business organisation is highly depended on total value of production as well as total value of sales. Similarly, differences have been also witnessed i.e. profitability and efficiency related aspects as it is identified that an industry leader usually rule its command over the operating market as it has high number of market share. At the same time, an industry leader always accrues more number of customers in the operating marketplace, through the assistance of its wide range of products and/ or services. On the other hand, similarities can be witnessed among the start-up players and industry leaders in terms of business objectives s uch as mission and vision among others (Muralidhar and Pattabiraman, 2013). A Start-up Company Should does to improve its Outcome With an aim of improving the overall performance and outcome of a start-up company, it can be stated that a start-up organisation should concentrate towards the planning related aspects, which may assist the organisation to identify and understand the existing business condition. At the same time, through emphasising towards the market needs and expectations along with the current market trend a start-up organisation may enhance its business potential. Apart from this, through analysing the threats and weaknesses along with strength and opportunity an organisation may enhance its business competencies during the initial stage. Moreover, flexibility in terms of operations and integrated communication amid the workforce as well as management may enhance business potential for a start-up business organisation. Additionally, it can be argued that evaluation of business plan through adopting benchmarking framework may enhance the chances of improvement for a start-up business organisation (Pietrangelo, 2015). In this context, more specifically it can be argued that for improving the overall performance an organisation should identify the problems and gaps of the business. In this context, it is also essential to collect comparable data from the operating market. Simultaneously, execute the comparison is also highly needed to improve the overall outcome of the organisation (Booth, Colomb and Williams, 2009). In this context, after comparing the data along with outcome, the organisation need to implement certain changes for improving the overall outcome as compare to earlier. Finally, revaluation the entire process will ensure an effective outcome for a start-up business organisation (Pietrangelo, 2015). A diagram is depicted below for better understanding the above stated benchmarking process. Figure 1: Benchmarking Process (Source: Kahan, 2010) Standard Industry Code (SIC) According to the federal regulations, an organisation should have SIC under any of the categories of industrial activity to certify its combined nature in terms of permit coverage. In this regard, it can be stated that the SIC of Java Net Internet Cafe is 7375 for its industry profile (Java Net Internet Cafe, 2009). Analysis of Financial Performance In this regard, in order to identify the comparison between the Java Net Internet Cafe and its competitors, it is revealed that the projected cash flow of Java Net Internet Cafe is comparatively weaker than that of its competitors for the upcoming three years, which signifies that the start-up company has already does better, but not able to enhance its outcome as compare to industry leaders. A table is depicted below for better understanding (Java Net Internet Cafe, 2009). Name of the Company Year 1 Year 2 Year 3 Java Net Internet Cafe $248,868 $303,544 $313,610 Cafe Paradisio $2,186,601 $2,351,541 $2,573,024 Figure 2: Comparative Analysis of Cash Flow (Source: Java Net Internet Cafe, 2009) Reference List Booth, W. C., Colomb, G. G. and Williams, L. M., (2009). The craft of research. The University of Chicago, 1-346. Clarke, M., Boden, P. and McDonald, A. (2011). DEBTOR: debt evaluation, bench-marking and tracking - a water debt management tool to address UK water debt. Water and Environment Journal, 26(3), pp.292-300. Entrepreneur.com, (2015). JavaNet Internet Cafe. [online] Available at: https://www.entrepreneur.com/downloads/assist_bplans/JavaNetCafe_live.pdf [Accessed 9 Aug. 2015]. Java Net Internet Cafe, 2009. Java Net Internet Cafe. Retrieved from file:///C:/Users/admin42/Downloads/458341_1906610219_JavaNetInternetcafe%20(1).pdf Kahan, D. (2010). Farm business analysis using benchmarking. Fao, 1-158. Muralidhar, A. and Pattabiraman, V. (2013). Bench Marking Frequent Item set Mining Models and Algorithms: Current State of the Art. International Journal of Computer Applications, 67(22), pp.43-51. Pethig, R. and Schmueser, I. (2012). Marking 100 years since Rudolf Hbers discovery of the insulating envelope surrounding cells and of the beta-dispersion exhibited by tissue. J Electr Bioimp, 3(1). Pietrangelo, A. (2015). Genetics, Genetic Testing and Management of Hemochromatosis: 15 years since hepcidin.Gastroenterology. Sorensen, B. and Jorgensen, J. (2010). International bench marking of severe complications related to blood donation. Vox Sanguinis, 99(3), pp.294-294. Tourtier, J., et al., (2010). Bench Marking of Ventilators Performance at Simulated Altitude: For an International Consensus. The Journal of Trauma: Injury, Infection, and Critical Care, 68(1), p.249.

Job Roles and Responsibilities at Starbucks free essay sample

This is to make sure that specific members of staff are aware of and understand their job roles and what responsibilities they have to take on. For a Manager at Starbucks: Managers are there to bring out the very best in employees, maximising their potential. A manager should be an exemplary role model. It is a manager’s job, in any organisation or business, to understand each of their staff member’s strengths and weaknesses. It is very important for a manager to mainly concentrate on the good points of their employees at Starbucks, rather than the bad- and this makes them more successful than to any managers who look at faults in their employees in other businesses. Managers do indeed play a large role in managing staff; however it is also important for managers to manage and take on responsibility for the growth and profit increase at Starbucks. Managers have 4 main roles: Planning: For a manager at Starbucks to achieve long-term goals, they must have a financial plan- this is important because it is a way to estimate how much profit/loss Starbucks will make, maintaining costs. We will write a custom essay sample on Job Roles and Responsibilities at Starbucks or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page A manager must plan staff’s holidays, they must not all go on holiday at the same time, or else there wouldn’t be enough staff attending the store to serve customers. At Starbucks, a manager must plan, prepare, and assign daily work schedules for members of staff so that they are aware of the activities they must complete and in that specific time period. Advantages of planning out the steps are- it saves money, resources, time, and effort in the long run. Organising: A manager at Starbucks must organize promotions with thought and consideration, throughout the year. As a manager, you must also give directions so that all employees work effectively and this will result in Starbucks meeting its goals. The manager at Starbucks is the person who sets up on the job coaching, training and support. A manager must organise a certain training programme for employees, such as workshops, assessments, etc. Motivating: To encourage people to go further, and inspire them. Helping employees enjoy their workplace, this can be done by making people feel important by showing them you take into consideration the way they perform, make them feel important, and show them that you need them to be part of the company. Controlling: A manager must control the goods bought and displayed on time like the rest of the company and its branches. It is important for a Starbucks manager to check and maintain the store for health and safety precautions. At Starbucks, a manager must always monitor the performance of employees and take correct action, such as discussing with them their weaknesses and how they can improve and develop them. Skills and abilities The manager of Starbucks is in charge of maintaining good customer service, therefore it is vital to monitor how staff treat customers. A manager must have good knowledge and understanding of the Starbucks Company and its history. There are many skills and abilities for a manager, such as being a good communicator socially and with other businesses- have the ability to plan meetings within the Starbucks industry, have good customer services skills to represent Starbucks in a positive and professional way, sales and marketing skills are vital because this allows you to give customers what they need. A manager is basically a leader, therefore leadership skills are also important- such as being in charge. Team leadership skills are important for managers because this involves the contribution of all mployees at Starbucks and joins them up as a team, the leader of course is the manager. Qualifications Like any other job position, there are specific qualifications that need to be met whilst you’re a manager. At Starbucks, it is required for a manager to have 5 GCSEs and that includes Maths. It is also required for a manager to have previous experience, like working in retail. Personal qualities Personal qual ities are important for a manager to portray, such as being polite, not only to customers but to employees. Confidence is a strong factor that managers need to have, because a manager needs to communicate with other people at all times, therefore confidence is the essence. A manager must also take care of complaints and solve problems in any way one can, and most importantly, a manager must be hardworking. If a manager at Starbucks is not diligent then this would mean that employees wouldn’t look up to the manager, and Starbucks may also lose customers because everything would be incompetent. Terms and conditions for a manager One must always be on time to represent Starbucks in a professional manner. It is important for a manager at Starbucks to take note to their customers and employees- this would show that Starbucks are open minded and are willing to listen. A manager must always treat all employees equally and fairly, this is an aspect in which makes a successful manager. Just like any other employee, a manager must also wear appropriate uniform, such as a shirt and a blouse with tidy shoes. In order for Starbucks to maintain a good image, the manager must ensure that there is a good relationship with other businesses, and the local area. A way to do this is by helping out elderly people who live close by that need small help, making sure that they are happy. Since Starbucks is part of that specific community, it is important to portray itself in a positive and professional way to the neighbourhood. On-the-job Training On-the-job training is basically training that is performed in the job with that working environment. A manager needs to organise coaching and mentoring for on-the-job training as it is vital for employees. The coaching method of training involves regular informal meetings between the manager and the employee. Here they discuss the employee’s performance, allowing the manager to identify the strengths and weaknesses in the employee’s performance at work. As for mentoring, an employee is allocated a mentor who discusses and teacher the employee from their own personal experience and knowledge. An example of on-the-job training for a manager would be talking to customers and sorting problems or issues that occur. If there are problems with customers, they usually ask for the manager, so the manager must be ready to take on such responsibility. Advantages of on-the-job training: †¢It is easy to organise †¢Inexpensive to an extent †¢Relates to the job †¢Meets the needs Disadvantages of on-the-job training: †¢Disruptive in the working environment †¢Relies on the trainer having specialist skills and experience Off-the-job Training Off-the-job training is when an employee is sent away from the working environment to be trained and developed by specialists and different ctivities. Placement and simulation are methods of off-the-job training. Managers must also go on off-the-job training even though they are of a high status; they still need training and development. Placements method of training is when an employee is sent away to another business or another part of the Starbucks business to try a different job role and to work in a different working environment to the ir own. Simulations can help to train those in specific situations, just like training people in first-aid techniques. Simulations are usually there to help train and develop skills in a specific area. Advantages of off-the-job training: †¢Run by a specialist trainer who has experience †¢Intense training which is focused †¢Workplace environment isn’t disruptive †¢New theories and ideas can be developed †¢Trainee can meet new people Disadvantages of off-the-job training: †¢Lack of relevance †¢Can be difficult to apply the training to the workplace †¢Costly †¢Disruptive in a sense that it removes the employees from their work placement For a Supervisor at Starbucks: A supervisor is the lowest management position in any businesses, including Starbucks. It is somewhat below the manager rank. Supervisors are relied on by managers to make sure that everything is going well as planned. The supervisor’s job is to train new employees at Starbucks, introducing them to the machines that they need to use, and very importantly, creating a work schedule for them which identifies the work they need to be performing and the time it needs to be completed. Supervisors monitor staff’s performance ay-to-day and review their strengths and weaknesses, this is important because it is a way to develop staff and make them aware of their weaknesses so they can overcome them. Being a supervisor is very similar to a manager, as both have a job role to manage employees. Supervisors help managers choose who to employ and hire, although they do not have a say in firing somebody. As a supervisor, one must give orders as requested by the manager, so that they can take correct action as necessary. Knowledge, skills, and abilities Assessing all employees is an important role for a supervisor to fulfil, as employees need to be reviewed and told how they’re doing. Communicating with staff is also a very important method, because it is a way to tell employees what they need to do, correct them and guide them verbally. A social supervisor would be a high advantage for Starbucks because it would encourage staff to be confident and that would please customers. Motivation is an important factor when it comes to supervising staff, especially because employees need to be motivated in order to achieve well and have trust in Starbucks. Qualifications Managers do have a high level of qualifications required, whereas supervisors have a lower qualifications standard. As a supervisor, it is required that they are able to read and write, speak fluent English because it is important when it comes to communicating with customers or staff, retail experience is also needed because supervisors have to manage money e. g. in the till. Working as part of a team is highly necessary because as a supervisor you will have to work with many groups and teams, like the employees, the management team, etc. Personal qualities Being a friendly supervisor is a must, not only to customers who arrive at Starbucks but also to the employees who work there. This is important because it brings you closer to your customers, so that they will return to Starbucks in the future, and to your employees, who you will have a brighter work relationship with and a great bond. A supervisor must be confident in order to achieve well, one must be confident to express his or her thoughts and ideas. Problem solving is important when it comes to complaints or employees who have problems that need to be reviewed and solved. All supervisors must decision make in a lot of things, in association with workers especially. There is a limit to how much decision making a supervisor can do, for example, they don’t have the power to fire or completely hire somebody on their own. They can complain to the manager about their thoughts; however they cannot have the full right to doing so. Terms and conditions Always be on time. This is a factor that is very important and not many people get right, being late shows disorganisation, it shows that you are sloppy, unprofessional, and can lose you business. Listen to what customers and employees have to say individually, this is important because it shows that you care about your customers and employees. Be faithful to the Starbucks company, this is crucial because it can get you promoted further into the business and it’s a sign of faith, trust, and loyalty. On-the-job Training Supervisors also require training, and a method of training is on-the-job, such as induction. This is a specific type of training, and it is very popularly used for new employees. This helps new employees at Starbucks get started quickly, making it more familiar for them what kind of job role they have, familiarize colleagues, and of course, Starbucks itself. This can help a Supervisor get started with their job, making them feel more comfortable working there and it will help them stay longer with that job specification. This is also important for Supervisors so that they know what employees would need and are able to identify different solutions. Advantages: †¢Introduces you to your colleagues †¢Identifies the structure in which you will work in †¢Welcomes you to the working environment Accumulate skills from staff Disadvantages: Working environment can be too much to handle †¢Can be off putting Off-the-job Training Off-the-job training is another method which can help supervisors with their job role and responsibilities. The main training factor is accreditation; this is a course grants you with a qualification that is recognised by Starbucks and many other businesses. One would be awarded a certificate of achievement which indicates that they have completed this course. Accreditation plays a part in accountancy, personnel, marketing, charted surveying. Advantages: †¢Granted another qualification †¢Learn new skills and abilities †¢Work with other people Disadvantages: †¢A long course For a Barista at Starbucks: A barista basically serves espresso-based coffee drinks. One who typically works behind the counter, serving both hot and cold beverages. To be a barista, you need some level of expertise or skill in preparing drinks; of course, timing is the main focus point. A barista is a very important person at Starbucks, mainly because he or she has to face customers every day, producing perfect espresso coffee. Barista is where employees usually begin, working their way up to their desired job rank. The purpose of a barista is that they are the ones who make the drinks (both hot and cold) behind the counter to serve to customers, and they have respect for, and pride in what they serve. What a barista does is also classified as art, because the drink they serve has to be perfect and mouth melting. Responsibilities Helping customers is a vital factor that baristas need to pay attention to and must think about at all times, for any customer. A barista can help customers by responding to their questions either about the hot coffee/beverages or what they need specifically in their drink. A barista must provide good quality beverages and coffee, this is so that the customer is pleased with what they have bought and can advertise for Starbucks by word-off-mouth and may even return to Starbucks in the future. A happy customer! Help to clean and organize the store is also a part of the barista’s job. Cleaning tables, tidying up chairs, washing up cutlery/plates/mugs, these are all vital aspects that a barista must commit to completing. Serving customers with speed is very important, especially because the customer wouldn’t want to wait too long for their order. Even though a barista must quickly serve a customer, one must also serve it with the best possible quality. Knowledge, skills, and abilities Good customer service skills are one of the main points a barista needs to focus on and perform. At Starbucks, customers return to the store and re-order drinks etc because they are impressed with the customer service provided towards them, and this can help Starbucks accumulate greater profit in the long run. Not only does good customer service gain Starbucks more customers, but it also portrays a positive image on the Starbucks industry, showing professionalism, formality, organisation, and friendliness. Being a good listener is also important for a barista, especially towards customers. If a customer starts a conversation with a barista, he or she must respond, thus creating a good bond between them. This also relates to good communication skills, a barista’s voice must be loud and clear with an accent that is easy to understand and follow. A barista should always smile and tell customers what they want to hear, even if it’s a small conversation that won’t last too long. A barista must always show organisation, for example, machinery has to be clean and so does mugs/cutlery, or else customers can be put off by it and find the store a dirty environment. Qualifications Once again, like any job specification or rank, there are always qualifications, even the slightest. A barista requires some understandings of maths, ability to speak because there is a lot of communicating with other colleagues and most importantly customers. Write and read English, maintain organized at all times and not only behind the counter, serving customers. A team worker, because working with colleagues is mandatory especially if there is an assistant helping the barista behind the counter. A barista must be calm because serving customers does take patience, and must enjoy meeting new people- because there certainly are a lot of faces to be seen. Problem solving/ decision making There isn’t much problem solving a barista must take on, however, they have to estimate how much ingredients needs to be put in each product served. As for decision making, a barista can decide when they need to re-stock when they have run out of ingredients or products, so they have to make it aware for supervisors whenever that does happen. Terms and conditions A barista must always be on time; this is important because if there is no barista behind the counter then customers cannot be served, thus losing customers. To be on time, the barista must always consider the environmental factors, such as traffic. Listening to customers is also important. It is a barista’s duty to take orders from customers and answer any questions they have, therefore listening to what they order or ask is vital. Listening to employers is also necessary, especially if they need you to do a certain task. Treating fellow workers with respect is very important, especially if one wants to receive the same kind of attitude back. Not only does respecting your colleagues show your true personality, but it also influences your work, and you will enjoy working at Starbucks. This is also a good way of making friends, meeting new people and showing that you have a good charisma. A barista must wear the correct uniform; this is because it influences Starbucks dramatically, it would show organisation, professionalism, and it basically represents Starbucks as a whole. On-the-job Training This can be a way to train a barista, with the help of induction training. This is highly needed for a barista, to get them started with working at Starbucks so that they are able to recognize and use certain machinery, know how to treat customers, get to know your colleagues and managers, and understand the importance of a barista to Starbucks. Another important training method on-the-job is a 2 weeks training, this is very helpful as it helps baristas get used to the environment and how things are run at Starbucks. Advantages: †¢A good way to get started †¢Allows you to plan ahead †¢Receive experience I found that there aren’t any faults with this training schedule, and that it is highly effective. Opportunities There are many opportunities for a barista to be promoted, etc. A barista is basically a normal employee; therefore they have a big future ahead of them, and they can get promoted if their performance is of great quality.